Contact

How Can We Help Today?

Whether you have a question about a pizza oven, need help choosing cabinets, or want to check on an order, we are happy to assist.

We reply within 1 business day (Monday to Friday, 9:00 AM to 5:00 PM MT).
Reach Us

Choose Your Preferred Channel

Email
support@estateoutdoorkitchens.com
Replies within 1 business day
Phone
(267) 376-7349
Monday to Friday, 9:00 AM to 5:00 PM MT
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days and arrive within 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status directly through the carrier's website.

What is your return policy?

We offer 30-day returns on eligible items. If something is not quite right with your outdoor kitchen purchase, please review our Return Policy page for complete details on how to start a return.

Can I exchange an item for a different model or size?

Exchanges are handled on a case-by-case basis. Send us an email at support@estateoutdoorkitchens.com with your order number and the item you would like instead, and we will walk you through the process.

What materials are your outdoor kitchen cabinets made from?

Our cabinets are built with weather-resistant materials designed to withstand the elements on your patio, deck, or backyard. Each product page lists specific material details so you can find the right fit for your outdoor space.

How do I choose the right outdoor pizza oven for my setup?

Consider your available patio or countertop space, the number of guests you typically cook for, and whether you prefer wood-fired or gas fuel. Our product descriptions include dimensions and fuel type to help you compare options side by side.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Order Status or Tracking
Returns or Exchanges
Pizza Oven Questions
Cabinet and Countertop Questions
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Every inquiry receives a thoughtful reply within 1 business day from our support team.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., with no order minimum required.

30-Day Returns

Owned and operated by Estate Outdoor Kitchens, we stand behind every product with a straightforward return window.